Walsall FIS offers up-to-date information,
advice and help on services for families in Walsall.

Updating your information

As a childcare provider, the information you give to Walsall FIS is very important. This information is used to tell parents, carers and other potential service users about your business. For this reason it is crucial that you keep it up-to-date.

We write to you once a year with a Provider Update Form to collect details and get a signature which is required under the Data Protection Act.

However if you change your opening hours, school drop-offs, opening times, etc during the year you need to let us know!

You can do this online by logging onto our provider portal below:


If you missed the Headcount Information Session you can view the Presentation by clicking on the link below:


If you are offering 30 hours (or part of the extended entitlement), please watch the short clip below to see how to enter the extra information required.  The clip is also helpful if you're struggling with the Portal in general.

If you can't remember your log on details please contact Charley by emailing If you can't remember how the portal works, please download the How-to guide (PDF 302KB).

Alternatively you can:

If you want to check that the qualifications you hold are full and relevant (we would recommend that all childcare workers do!), please visit the Department of Education's website.